Safeguarding statement

Safeguarding is everybody’s responsibility, and our staff and volunteers work hard to embed safe practices into the range of services and initiatives offered by the charity.  

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children, young people and adults who work to support the charity, who we also have a duty of care to protect.  

Safeguarding is at the forefront of each activity we carry out; from the recruitment of our staff and volunteers to the conceptualization of new and existing ways we can work to support, fundraise, campaign, and evaluate the work that we do on behalf of young people with cancer.  

Teenage Cancer Trust work in accordance with both the legal requirements and statutory and regulatory responsibilities as a charity working to support young people. We are informed by Government guidance, safeguarding both children and adults at risk, throughout the four nations and have a clear governance structure in place for safeguarding. Teenage Cancer Trust’s policies, procedures, training, and development govern the work of the organisation, its trustees, staff and volunteers.   

Where we believe there to be a risk of harm to an individual, we will always take action. We work cooperatively with other agencies to ensure that those who may be at risk, can be supported by relevant services.   

Our staff and volunteers are confident, equipped and take personal and professional responsibility for managing safeguarding concerns in line with Teenage Cancer Trust’s safeguarding policy. Our staff and volunteers are supported in their practice and receive mandatory training and support, consultation and advice from management and the Designated Safeguarding Lead.

Teenage Cancer Trust strive to continue to provide a safe and protected environment for all those connected to our charity.    

Download our safeguarding policy

If you have a safeguarding concern relating to someone working or volunteering for Teenage Cancer Trust or you need to contact our Designated Safeguarding Lead, please email [email protected]. 

Designated Safeguarding Lead 
Hollie Todd, Designated Safeguarding Lead 
[email protected] 

Deputy Designated Safeguarding Lead 
Dr. Louise Soanes, Chief Nurse 
[email protected] 

If you are a patient or family member contacting us about an issue related to the hospital you are being treated, please call the hospital switchboard and ask to speak to the Safeguarding Lead (between 9am-5pm) or the Senior Nurse on duty.  For professionals with any concerns arising from within the NHS environment, please refer to your local NHS protocols for guidance.