Text to donate

Thank you for helping us support young people with cancer.

Every day 7 young people hear the words, “You have cancer”, so it is vital that we continue to be there for them.

From the moment of diagnosis, we provide the very best care and make sure that no young person faces cancer alone.

Donating by text message is a quick and easy way to help us support young people with cancer All you have to do to donate by SMS is send the relevant keyword to the number below. Your donation will be added to your phone bill or deducted from your pay as you go credit.

To support Teenage Cancer Trust:

• To donate £5, text: TEENAGE5 to 70580 
• To donate £10, text: TEENAGE10 to 70580
• To donate £20, text: TEENAGE20 to 70580

Texts cost the donation amount plus one standard network rate message. 

When you text, us we may use your telephone number to reach you by phone or SMS, if you would prefer not to hear from us when donating please add NOINFO to the end of your donation amount. 

For example, use TEENAGE5NOINFO if you want to donate £5 and didn’t want us to contact you afterwards about our work and opportunities to support us further. You can change your preferences later if you do wish to change your mind. 

How does it work?

100% of your donation goes to Teenage Cancer Trust 1062559 (England & Wales), SC039757 (Scotland).

For each text message sent, you will either be charged £5, £10, £20 plus your standard network message charge (based on your service provider rates) via the reply confirmation text message; the charge will show on your bill and the sender will show as a five-digit number (the “billing short code”). Please note where you have donated £20 or £30 you may receive more than one message depending on your network operator. This is normal and a consequence of your network operator’s billing processes. This will show on your bill as either multiple charges of £10 or one charge of £20 or £30 (as applicable).

Who can donate?

You must be aged 16 or over to send a text donation.

Please note that you can donate using this SMS service from a UK mobile only.

If you donate using this service from a UK mobile when you are outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges levied and retained by your network operator.

You must obtain permission from the bill payer before sending a text message.

When it may not work

There is no limit on the number of times you may donate via text but there is a daily limit (midnight to midnight) of £30 on text donations to each short code from the same mobile number.

Further text donations will not be accepted if you exceed this daily limit but you may still incur your standard network message charge.

If you enter the keyword incorrectly, your donation to Teenage Cancer Trust may not be successful. In this case you will receive an error message; you will not make a donation but you may still be charged your standard network message charge.

Gift Aid

If you are a UK taxpayer, your donation may be eligible for Gift Aid. This means we can claim an additional 25p in Gift Aid from the Government for every £1 you donate.

We may contact you by text on the mobile number you used to give you the opportunity to add Gift Aid to your donation.

Any questions?

For any queries about your text donation please contact Supporter Care via email on [email protected].